TR88 takes our responsibility to every member's privacy seriously. This page clearly and transparently explains how we collect, use, store and protect your personal information — so you can play with peace of mind, knowing your data is safe with us.
Before reading the full policy, here is a summary of TR88's core commitments to protecting your privacy.
All data transmitted between your device and TR88's servers is protected by 256-bit SSL encryption — the same technology used by Maybank2u, CIMB Clicks, and all major Malaysian banks. Your sensitive information never travels as plain text that could be intercepted.
TR88 has never and will never sell, rent or trade members' personal information to any third party for marketing purposes. Your data is not a commodity we deal in — it is a trust you place in us, and we safeguard it with full responsibility.
TR88 only collects information that is strictly necessary to operate the platform — nothing more. We do not request irrelevant data, nor do we retain information beyond the period required for operational and legal compliance purposes.
As a TR88 member, you have the right to access your personal data, request corrections to inaccurate information, object to processing for certain purposes, and request deletion of your data at any time.
Your game records, betting history and transaction activity on TR88 are strictly confidential. This information is not shared with any party except at your own request or upon a lawful requirement from a competent legal authority.
In the event of any security incident affecting members' personal data, TR88 is committed to notifying affected members in a timely manner and taking immediate remedial action to minimise any adverse impact.
This Privacy Policy describes how TR88 ("we", "platform") collects, uses, stores and protects your personal information ("you", "members") when you use the TR88 website and services. By registering or using TR88, you agree to the practices described in this Privacy Policy. This policy forms part of TR88 Terms & Conditions.
TR88 collects your personal information through various channels as you interact with our platform. We categorise the information collected into two main types:
Information you provide directly:
Automatically collected information:
TR88 only collects information that is genuinely necessary for the legitimate operation of the platform. We do not request credit card numbers, investment information or any other financial data beyond what is directly required to operate your gaming account.
The personal information TR88 collects is used solely for legitimate purposes relating to platform operations and delivering the best possible service to you as a member. The specific purposes for which that data is used are as follows:
Creating, verifying and maintaining your TR88 account, including the login process, password recovery and profile updates.
Processes deposits via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow and FPX, and handles withdrawal of winnings directly to your account.
Detecting and preventing fraud, money laundering, bonus abuse and suspicious activity to protect all TR88 members.
Providing relevant and effective assistance whenever you reach out to the TR88 support team via live chat, WhatsApp or email.
Analysing aggregated and anonymised usage patterns to understand how members use TR88 and improve the overall gaming experience.
Sending important notifications about your account, changes to our terms, TR88 promotional offers and relevant security information.
TR88 does not use members' personal data for automated decision-making that negatively affects you without human involvement. Any account risk assessments carried out using your data are reviewed by TR88's security team before any action is taken.
TR88 processes members' personal data on valid legal grounds. We rely on the following bases depending on the type of processing involved:
If you wish to stop receiving TR88 promotional emails, you may unsubscribe at any time by clicking the "Unsubscribe" link in any email you receive, or by contacting our support team. Opting out of marketing communications does not affect essential service communications related to your account.
TR88 does not sell, rent, or disclose members' personal information to third parties for their own marketing purposes. However, there are specific circumstances where TR88 may need to share data with selected third parties in order to operate the platform:
All third parties with whom TR88 shares data have undergone security assessments and are bound by contracts requiring them to protect TR88 members' personal data to the same or higher standard that TR88 applies itself.
TR88 never shares members' personal data with advertising companies, data brokers, third-party marketing networks or any organisation that uses such data to build marketing profiles or sell it to others. If you receive an offer claiming to be from TR88 but not through our official channels, please contact TR88's support team to verify its legitimacy.
TR88 implements comprehensive technical and organisational security measures to protect members' personal data from unauthorised access, disclosure, alteration, or destruction.
Technical security measures implemented:
Data retention period:
TR88 retains members' personal data for as long as your account remains active, and for the period required after account closure to fulfil legal obligations and resolve any related disputes. Specifically:
In the event of a security incident affecting your personal data, TR88 is committed to notifying you via email and/or in-platform notification within a reasonable timeframe, explaining the nature of the incident, the type of data affected and the steps TR88 is taking to address the situation.
TR88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the TR88 website.
| Cookie Type | Purpose | Duration | Status |
|---|---|---|---|
| Session Cookies | Keeps you logged in during an active session on TR88 so you do not need to sign in again each time you navigate to a new page | Expires when the browser is closed | |
| Security Cookies | Protects your account against CSRF (Cross-Site Request Forgery) attacks and ensures all requests originate from a legitimate session | Expires when the browser is closed | |
| Preference Cookies | Stores your language preferences, display settings and other personal configurations you set while using TR88 | 30 days | |
| Analytics Cookies | Collects anonymised usage data to help TR88 understand how pages are used and identify areas for improvement | 90 days | |
| Gaming Cookies | Preserving the current game session state to ensure a smooth gaming experience and prevent unexpected interruptions during play | Until session ends |
You can manage cookie settings through your browser preferences. However, disabling cookies categorised as "Essential" may significantly affect the functionality of the TR88 platform, including the inability to log in or carry out transactions.
As a TR88 member, you have a range of rights regarding the personal data we collect and process. TR88 respects and facilitates the exercise of these rights:
| Your Rights | Description | How to Exercise |
|---|---|---|
| Access | You have the right to obtain a copy of the personal data TR88 holds about you in a readily readable format | Contact support@tr88-khelo.com with the subject line "Data Access Request" |
| Correction | You have the right to request corrections to any inaccurate or incomplete personal data held in TR88's records | Log in to your account > Profile Settings, or contact TR88 support |
| Erasure | You may request TR88 to delete your personal data, subject to applicable legal retention obligations | Email support@tr88-khelo.com with the subject line "Data Deletion Request" |
| Objection | You have the right to object to the processing of your personal data for specific purposes, such as marketing communications | Click "Unsubscribe" in any email or contact TR88 support |
| Portability | You may request TR88 to provide your personal data in a portable, machine-readable format | Contact support@tr88-khelo.com with the subject line "Data Portability Request" |
| Restrictions | Under certain circumstances, you may request TR88 to restrict the processing of your data while a dispute is being resolved | Contact support@tr88-khelo.com with an explanation of your situation |
TR88 will respond to all data rights requests within 30 calendar days from the date the request is received. For complex requests, we may require additional time of up to 60 days and will notify you accordingly.
To protect your privacy, TR88 may require identity verification before processing any request relating to your personal data. This ensures that only you — and not any unauthorised party — can access or modify your personal data in TR88's records.
TR88 services are exclusively available to individuals who are aged 18 years and above only. TR88 does not knowingly collect, store or process any personal information from children or minors.
If TR88 discovers that personal information has been collected from an individual under the age of 18, we will take immediate steps to delete that information and close the account in question. Parents or guardians who believe their child has registered with or provided information to TR88 without their knowledge are urged to contact our support team immediately at support@tr88-khelo.com.
TR88 encourages parents and guardians to monitor their children's internet use and apply appropriate parental controls to prevent minors from accessing betting sites. If you suspect an underage individual is using TR88, please report it to us immediately.
The TR88 website may from time to time contain links to third-party websites or services — for example, links to game providers, football league information, or other reference sources. It is important to understand that this Privacy Policy applies exclusively to the TR88 platform.
TR88 is not responsible for the privacy practices or content of any third-party websites accessed through those links. We encourage you to read the privacy policy of any third-party website before providing them with any personal information. The presence of a link to a third-party website does not imply that TR88 endorses or is responsible for its content or privacy practices.
TR88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, applicable legislation, or the services we offer.
When we make material changes to this Privacy Policy, we will:
Continued use of the TR88 platform after the effective date of an updated policy constitutes your acceptance of those changes. If you do not agree with any changes, you have the right to close your TR88 account before they take effect.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way TR88 handles your personal data, please reach out to us through any of the following channels:
For data rights requests, please clearly state the type of request in your email subject line (e.g., "Data Access Request", "Data Deletion Request") and include sufficient information to verify your identity. Our team will guide you through the necessary steps to fulfil your request.
Many internet users in Malaysia today are unaware of just how much personal information they share every day — from mobile apps to social media, from online shops to entertainment platforms. Most privacy agreements are written in lengthy, complex legal language that almost nobody reads. TR88 takes a different approach.
We believe you deserve to know exactly what happens to your information — in plain language you can understand, with explanations clear enough to make informed decisions about your own data. That is why TR88's Privacy Policy is written in straightforward language, not confusing legal jargon.
When you play football on TR88 and place bets on your favourite Malaysia Super League or EPL matches, when you make a deposit via Touch 'n Go eWallet or GrabPay, when you win a poker tournament and request a withdrawal — all of these activities leave a data trail that must be handled responsibly. TR88 understands this, and we take our role as your data custodian seriously.
One principle we hold firmly at TR88 is data minimisation. We do not collect information simply because it "might come in handy someday." Every piece of data we collect serves a clear and legitimate purpose — whether to process your transactions, safeguard your account, or meet applicable legal requirements.
We are also acutely aware of the risks that exist in today's digital landscape — from increasingly sophisticated cyberattacks to phishing threats impersonating legitimate platforms. This is why TR88 continually invests in security infrastructure, staff training on data protection, and rigorous incident management procedures to ensure members' data remains protected to the highest possible standard.
If at any point you have questions about how TR88 handles your data, or wish to exercise any of the data rights set out in this Privacy Policy, our team is ready to help. Reach us via live chat, WhatsApp, or email at support@tr88-khelo.com — we will respond clearly in plain language without confusing technical jargon.
TR88 believes that player trust is the foundation of everything we do. And that trust begins with transparency — including transparency about how we handle the personal information you entrust to us. Thank you for being part of the TR88 Malaysia community.
This Privacy Policy is a trust agreement between TR88 and each of our members. We are committed to keeping this policy current as technology and legislation evolve, and to always placing the protection of members' personal data at the heart of every operational decision we make. For any enquiries, contact us at support@tr88-khelo.com. Please also refer to TR88 Terms & Conditions and the Responsible Gaming ours.